Pragmatic Support
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Knowledge base
About Pragmatic
Service Updates
4
How Can I Pay my Invoice
Star touch commands / Telephone keypad controls
Pragmatic Audio Conferencing Update May 2022
Pragmatic Billing Addresses / EFT Instructions
Audio Conferencing
FAQ
5
Can I enter my access code or PIN with a smartphone or tablet?
Telephone Moderator Controls
How do I turn Announcements on or off?
Do you offer transcription services?
Can I dial the Canada Toll Free number from the United States?
Local and International Conferencing
2
How To Conduct International Conferences
Add a participant to a meeting by calling them
Reservationless
0
Conference Call Services
0
Customer Portal
0
Pragmatic UMX
Pragmatic UMX Apps
5
Microsoft Outlook integration setup for Pragmatic UMX
SIP Gateway
What is the UMX online meeting URL?
Can a UMX moderator invite additional participants during a meeting?
My browser is asking for microphone and camera permissions, should I allow this?
Pragmatic Audio Conferencing
Pragmatic Audio Support
6
Contact pragmatic support
Conference Call Audio Quality
Operator-Assisted Conference Calls
What is the maximum number of participants I can have on a call?
Do I need the country code for connecting to a teleconference?
See all 6 articles
Operator-Assisted
2
Large-Scale Meetings That Run Smoothly Every Time
Conferencing Perfection with Pragmatic
INTERNATIONAL CONFERENCE CALLS
International Dial-In
1
International Dial-In Number Restrictions
International Dial-Out
0
Web Products
Adobe Connect Audio Integration
28
End an Adobe Connect meeting and audio conference
Record an Adobe Connect meeting
Disconnect my phone from an Adobe Connect meeting
Muting you phone line during an Adobe Connect meeting
Adjust computer speaker volume during Adobe Connect meeting
See all 28 articles
Adobe Connect
7
Accessibility for Everyone on Everything
Download — or Don't
Sign in With Social Media
Live Event or On Demand
Making the Most of Your Meetings
See all 7 articles
Adobe Connect Tutorials & Videos
8
How to upload a PPT to Adobe Connect Share pod
Customizing your Adobe Connect account
Users and Groups (Permissions)
How to Record an Adobe Connect meeting (video)
Downloading Adobe Recordings
See all 8 articles
Troubleshooting
Troubleshooting General
19
I'm Having Difficulty Joining a Call From My Browser
Participants can't see and/or hear me
Browser permission errors
Difficulties Using VoIP Services Such as Skype or Vonage
I Get a Firewall Warning
See all 19 articles
Troubleshooting Audio
3
I'm Hearing an Echo or Feedback on the Conference
I'm Hearing a Constant Beep or Blaring Signal During the Conference
No Audio on my iPhone or iPad App
Video Conferencing
Video Conferencing
10
How Do I Start My Video Conference?
What Equipment Do I Need For Video Conferencing?
What is 'Active Speaker' and How Does It Work?
Using Live Caption in Chrome
Change your background
See all 10 articles
Screen Sharing & File Sharing
11
How do I Share My Screen During a Meeting
Using your 'Drive' and Content Library
How Can I Invite Participants To My Screen Sharing Session
How Do I Share A Downloadable File?
How Do I Exit My Screen Sharing Session?
See all 11 articles
FAQs + Tools + Tips
FAQs
11
How Do I Schedule A Meeting?
How Do I Start An On Demand Conference Right Now?
How Do I Start a Video or Web Conference Call?
How Do I Record My Conference?
How can I Manage my call Online?
See all 11 articles
Tools + Tips
5
Online Moderator Controls
Security and Privacy
Telephone Conference Controls
How To Successfully Host a Large or Event Sized Conference
Checklist For Your Conferences
Scheduling + Summaries
Scheduling Conferences
5
How Do I Edit My Scheduled Conference?
How Do I Cancel A Scheduled Conference?
How Do I Set Up A Recurring Conference?
Do I Have To Schedule In Order To Start My Conference?
Using Your Account with Calendly
After Your Conference
3
Where to find your recordings
Post Conference Summaries
How do I access, view and search transcriptions?
Settings and Features
Features
15
Caller display
Searching your Online Dashboard
PIN-less Entry and SMS Notifications
Waiting Room
Address Book
See all 15 articles
Settings
10
How Can I Change My Access Code?
How Do I Change My Moderator PIN?
How Do I Change My Contact Details?
How Do I Change My Password?
How Do I Change The Time Zone?
See all 10 articles
ADMIN PORTAL
Admin Basics
4
Adding Hosts
Editing and Deleting Hosts
How to Access the Admin Portal
How do add a custom greeting
Design
2
Selecting a Theme and Colors
Adding or changing your company logo and icon
Billing and Subscriptions
8
Subscription Details
Host Accounts
Company Address
Payment Method
Address
See all 8 articles
Reporting
6
Accessing and Viewing Reports
Definition: Call Usage Charges and Call Detail Records
Reports and Invoices
Meeting Summary Records
Departments
See all 6 articles
Contact Us
Contact us via email
I have a billing or service question
Report a problem
Call Us
1-866-736-1413
