Pragmatic Audio Conferencing Update May 2022
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Modified on: Thu, 26 May, 2022 at 1:59 PM
On May 26th, 2022 Pragmatic will get a new look. Your basic teleconferencing service will remain mostly unchanged, and dial-in numbers and access codes will remain the same.
The table below lists the differences between the legacy and new 'refreshed' version of Pragmatic Conferencing.
Press *4 (star, four) on your phone's keypad, then press 1 to confirm
Call recording
Press *9 (star, nine) on your phone's keypad. You will not be required to press anything else to confirm. Recording will begin immediately and participants will be notified (only available to moderators) Learn more >
Additionally, you can now initiate recording using the online moderator controls
Recording details will be sent together with your conference call summary email. We will no longer send a separate email with for your recordings.
Press *7 (star, seven) on your phone's keypad to toggle through the three mute modes (only available to moderators) Learn more >
Additionally, you can now mute all participants or individual lines using the online moderator controls
Dial-out
Press *1 (star, one) on your phone's keypad
Dial-out
We’ve improved the dial-out feature, allowing you to call out to participants using your new online controls. *1 for dial-out will no longer be supported. Learn more >
End conference
Press ## (pound, pound) on your phone's keypad
End conference
Press *0 (star, zero) on your phone's keypad to end the meeting and disconnect all participants (only available to moderators) Learn more >
Old account dashboard
New updated dashboard design
Sign in to the improved user portal using your email address.
New feature --->
Schedule a conference
Click ‘Schedule’
Choose a date/time
Add participants you want to invite
Click ‘Schedule’ to notify invitees
The meeting will be added automatically to the default calendar application connected to your email account and all invitees will receive an email invitation.
New Feature --->
Manage a meeting from any device
Login to your new Pragmatic account
Select ‘moderator controls’ from your computer or mobile device
The conference will start when:
The second caller joins
The host joins
Waiting room
Waiting room off - conference starts when second caller joins
Waiting room on - participants hear music until conference starts when moderator (host) joins
Entry & Exit notifications
Chimes and Name Announce
No separate settings for entry/exit - only on or off
